Showing posts with label emotional response. Show all posts
Showing posts with label emotional response. Show all posts
Thursday, July 21, 2011
How to Ignite Word-of-Mouth for Your Brand on Facebook and Oher Social Media
One of the most attractive facets of Facebook marketing campaigns is the massive word-of-mouth potential. However, a vast majority of promotion on Facebook does not take advantage of the most efficient platform for sharing, in the world.
To figure out how to spur sharing, we can go back to the roots of why Facebook is so addicting. We love Facebook because it is an opportunity to show our true colors to a network of people who are interested in them. If you have Facebook, you know what you share: status updates often detail your accomplishments of the day, you might post your child's graduation photos, and you may put your political or religious views in your information section.
The common denominator of all these items is that you are proud to showcase them to the world. Why do people spend time filling out their favorite bands, movies, and athletes on their profiles? Because they're proud to show how unique and special their preferences are.
Clearly, the best way to trigger word-of-mouth on Facebook, is to position your product in a way that your customers can be proud to use it.
Nike + iPod (a device that tracks and shares running statistics) users are proud to share the fact that they are avid users because it gives them the image of being fit and determined.
Meanwhile, charity donors love to flaunt their generosity and restaurant-goers like to show off their good tastes.
All of these people would take pride in sharing their love of a specific brand on Facebook. How can your brand make customers feel the same way?
For more posts on promoting social media buzz, go to the sharing portal.
Cool people comment. Be a cool person. Please comment.
Creating Funny Experiences to Generate Social Media Buzz
Facebook users love to entertain their friends. We'll share jokes, funny stories, and odd things that we notice with life. Why not make your brand one of these interesting or amusing status updates, that are the lifeblood of Facebook and Twitter?
Use either your product or your marketing to create experiences that don't happen every day. There are no boundaries on what you do, as long as it's unique enough to solicit an emotional reaction. This reaction can be surprise, laughter, the classic "awwww... that's so cute," or anything else that resonates with your target audience.
Burger King made people laugh with the interactive "Subservient Chicken" marketing campaign. Basically, this campaign was a website where users would see a video of a man dressed as a chicken; they could type in commands to get him to do things like "peck ground" or "walk like an Egyptian" (all pre-recorded, of course).
The entertainment value of this website triggered sharing and word-of-mouth like no traditional advertisement could ever dream of doing. Meanwhile, it furthered Burger King's brand of "having it your way" and drove up profits by 30%.
Stores should use the intimate environment that they create to form these interesting experiences. Imagine how many teenage girls would scream their heads off on Facebook and Twitter if, at Abercrombie or Hollister, the models (or even just the attractive-enough employees) started talking to them.
Take these examples and adapt them to your business, to generate the buzz your revolutionary idea needs.
For more posts on promoting social media buzz, go to the sharing portal.
Cool people comment. Be a cool person. Please comment.
Subscribe to:
Posts (Atom)



